Spa Therapist at Marriott International

Based in Bethesda, Maryland, USA, Marriott International is a well-known worldwide lodging firm with more than 4,100 locations across 79 countries and approximately $14 billion in revenue in the company’s 2014 fiscal year. Its origins can be found in a root beer stand that J. Willard and Alice S. Marriott established in Washington, D.C., in 1927.

More than 361,000 Marriott employees work at corporate headquarters, franchised or managed hotels, and other locations across the globe. Marriott has received numerous accolades for both its excellent business ethics and status as a top employer. Additionally, the firm oversees the management of Marriott Rewards® and The Ritz-Carlton Rewards®, two renowned guest loyalty programs with a combined membership of over 49 million.

We are recruiting to fill the position below:

Job Title: Spa Therapist

Job Number: 24050668
Location: Ikeja, Lagos
Job Category: Spa
Schedule: Full-Time
Position Type: Non-Management

Job Summary

  • Provide massage services to guests using props and/or products.
  • Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy.
  • Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service.
  • Keep up to date with current techniques and modalities related to their field of work.
  • Escort guests to and from treatment rooms.
  • Arrange workstation, treatment room, and/or drapes.
  • Frequently check with guest to promote comfort, safety and security throughout service.
  • Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools.
  • Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift.
  • Monitor and stick to time schedule throughout the day.
  • Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager.
  • Maintain current skills and licensure in service area as per regional requirements.

Responsibilities

  • Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
  • Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
  • Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation.
  • Speak with others using clear and professional language.
  • Develop and maintain positive working relationships with others.
  • Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
  • Perform other reasonable job duties as requested by Supervisors.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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